customer relationship management is

Everything We Know About the New Salesforce Essentials For upon |Salesforce is the largest and most popular customer relationship management (CRM) tool on the market and it has dominated the space for quite some time. Thousands of…

Chatbots are coming for CRM: Is your business ready? Chat Bots Online: Be it ordering food or asking for consultation related to investments or funds, people probably will deal with chatbots today at some other point in the day. Those, who…

Why Online Feedback is Vital for Ecommerce Managers Management of Customer Relationship: The eCommerce industry has experienced a tremendous amount of growth in the past decade. Having jumped from 3.5% of all retail sales in 2008 to nearly…

The Rise of Social CRM and Why Your Business Needs It? Customer Relationship Management: It has taken a  long while for Social Media to evolve as a marketing medium for businesses. Though the B2B space has been slower to grow on this…