customer relationship management

2 things your business needs to support customer retention Customer Retention Strategy: For upon|There are a few things you can build into your business model to simplify customer retention in the long term, apart from the obvious…

Everything We Know About the New Salesforce Essentials For upon |Salesforce is the largest and most popular customer relationship management (CRM) tool on the market and it has dominated the space for quite some time. Thousands of…

Checklist to Choose the Right CRM Software CRM Software Monday: For upon |Cutting down manual tasks and improving efficiency are the two goals of every business. CRM software can help ensure you will be always on top of your game.…

Chatbots are coming for CRM: Is your business ready? Chat Bots Online: Be it ordering food or asking for consultation related to investments or funds, people probably will deal with chatbots today at some other point in the day. Those, who…

The Rise of Social CRM and Why Your Business Needs It? Customer Relationship Management: It has taken a  long while for Social Media to evolve as a marketing medium for businesses. Though the B2B space has been slower to grow on this…