How to make your project teams succeed with knowledge management solutions


When a new project starts, employees get united into a team. To ensure an effective project flow, each team member gets a particular role according to his or her skills and knowledge. Role-based project management allows team leaders to control how the project goes, as well as to see clearly how each team member handles the assigned tasks.

However, just organizing employees into teams can’t guarantee a successful project. Sometimes, even well-organized teams can fail. And here is why.

Why would teams fail and what does it mean for your business?

So many team-related reasons can lead to a project failure. For example, if a team member lacks the needed competencies or knowledge and lags behind the rest of the team, the entire project can be put at risk. A lack of soft skills can also cause troubles: if a team member is prone to conflict or just doesn’t want to cooperate, this can destroy the teamwork. Unanticipated external pitfalls are also among project failure factors. For example, if a partner team or a company decides to pull out of a project, it is very hard to expect a successful outcome.

Whatever is the reason for project teams to fail, the negative result always turns costly for a company. That’s how organizations lose the money invested into workforce and the time allocated fora failed project.At the same time,they still have to pay their usual business expenses, including salaries, taxes, maintenance services and more.

If a team fails, it not only burdens the company but affects the team itself: when the same employees get another chance to complete a project,they will be supervised and even micromanaged to-succeed.

So how can new teams work well together?

There are at least two options to ensure an effective teamwork.

First of all, you can appoint a seasoned team leader to manage the team collaboration and control how the project rolls. This option is suitable for organizations that have been nonoperational a long time and can rely experiences to train new teams or team members.On the contrary, if your company is quite young, it can be pretty hard to find suitable project leaders unless you hire them.

Second,you can take advantage of knowledge management solutions.

How can knowledge management solutions foster teamwork?

Knowledge management solutions help organizations benefit from the unique knowledge they possess, be it tacit or explicit. When a company implements a knowledge management system, employees get a dedicated set of tools to fix, classify, search, share and securely store their knowledge, as well as to improve it continuously.

Teams can use a knowledge management solution to record specific project details, best practices, experts’ opinions, valuable solutions applied during the project, as well as to offer fresh ideas that can be reused in the future projects. Provided with such a knowledge base, other teams will always be able to adopt their peers’ experience and reuse it in the ongoing projects, thus avoiding common pitfalls and hitting the project goals easier and faster.

A knowledge management solution can contain a single project repository split into thematic subsections, so that team members can search for the needed information across the relevant topics. The solution can also host project stack exchanges for teams to ask questions and get expert answers on project-related issues.

Still, a knowledge management solution alone isn’t enough to ensure successful teamwork. Knowledge management activities should become a standard corporate practice so that each team shares and reuses the organizational knowledge actively. A knowledge management solution coupled with a knowledge-focused corporate culture will be a great advantage for companies and their teams that will be able to take the most out of their own competencies and skills and successfully complete each particular project.


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